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  Rosanne Dausilio, Ph.D.'s Profile  
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Author Name : Rosanne Dausilio, Ph.D.  
City : Carmel  
State : New York  
Author Bio : Rosanne D'Ausilio, Ph.D., customer service expert, provides needs analyses, customer service training; authors Wake Up Your Call Center, Customer Service & the Human Experience, Lay Your Cards on the Table, Kick Your Customer Service Up A Notch; a tips newsletter at http://www.HumanTechTips.com
Author's Website : No website submitted.
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